Privacy Policy

Effective Date: April 2, 2025

1. Introduction

Welcome to Primesteel (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.theprimesteel.com] (the “Site”). This policy applies to all visitors, users, and others who access the Site (“you” or “users”), and is designed to comply with applicable California laws, including the California Consumer Privacy Act (CCPA) and any subsequent updates effective in 2025.

2. Information We Collect

Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide when interacting with our Site, including:

  • Contact details (e.g., your name, email address, telephone number, and mailing address);
  • Project information and inquiries related to metal fabrication services;
  • Payment information, if applicable, for transactions processed through our Site;
  • Any other information you choose to provide via forms, emails, or other
    communications.

Non-Personal Information
We also automatically collect certain non-personal information such as:

  • Browser type and language;
  • IP address;
  • Device type and operating system;
  • Pages visited, referring URLs, and browsing patterns (via cookies and similar tracking
    technologies).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services;
  • To process your inquiries, requests, and transactions;
  • To communicate with you regarding updates, promotions, and service-related notices
    (with your consent where required);
  • To analyze usage patterns and enhance the functionality and performance of the Site;
  • To protect our rights and the security of our users.

4. Disclosure of Your Information

Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Site, processing transactions, or performing related services. These providers are contractually obligated to safeguard your information and use it only for the purposes for which it was provided.

Legal Requirements
We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government demand.

Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you by email and/or prominent notice on our Site of any change in ownership or use of your Personal Information.

5. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and serve personalized content. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. However, please note that some parts of the Site may not function properly if cookies are disabled.

6. Data Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee the complete security of your data transmitted through the internet.

7. Your California Privacy Rights

California residents have specific rights under the CCPA and related regulations. These rights include:

  • The right to know what personal information we collect, use, and share;
  • The right to request deletion of your Personal Information, subject to certain exceptions;
  • The right to opt out of the sale or sharing of your Personal Information with third parties,
    where applicable;
  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights or for any privacy-related inquiries, please contact us at:
Email: contact@theprimesteel.com
Mail: Primesteel, 13235 Sherman Way, North Hollywood, CA 91605

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it promptly.

9. International Data Transfers

While we primarily operate within the United States, if any personal information is transferred to or processed in jurisdictions outside California (or the United States), we will take appropriate steps to ensure that your data receives an adequate level of protection consistent with this Privacy Policy and applicable laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@theprimesteel.com
Mail: Primesteel, 13235 Sherman Way, North Hollywood, CA 91605
Phone: + 1 818 381 5000